This article explains how to add a Shared Mailbox to the Outlook app on IOS and iPad OS, and how to then access the mailbox to review emails

Adding a Shared Mailbox

• Open the Outlook app on your iPhone or iPad
• Tap the coloured circle at the top left of the screen. This circle should have either your first or last initial visible
• Tap the Settings cog at the bottom left of the screen
• Tap Accounts
• Tap Add Account
• Tap Shared Mailbox
• Enter the first part of the mailbox's email address so that the complete email address is visible
• Tap Add Shared Mailbox

Accessing a Shared Mailbox

To access the emails in the shared mailbox, you need to switch to the mailbox in your Outlook app

1. Open the Outlook app on your iPhone or iPad
2. Tap the coloured circle at the top left of the screen. This circle should have either your first or last initial visible
3. In the left hand menu you will see coloured circles for the additional mailboxes you have access to
4. Tap the coloured icon for ther mailbox you want to switch to