Secondary Ringer is a voice calling feature that allows Teams to signal an inbound call on multiple devices.
If your default device is a headset, the user may miss incoming calls when not wearing it. Secondary ringer allows Teams to signal the arrival of an inbound call on two devices, which means you can have two sound output devices of your choice to ring (e.g., your PC and headphones) when there is an incoming Teams call.
Setting a Secondary Ringer
To set a secondary ringer, go to the “Devices” section of Teams settings and select a device from the “Secondary Ringer” drop-down list.
Secondary ringer will not work:
- If you are not connected to more than one suitable device, you cannot set a secondary ringer.
- If a device is not online (like a Bluetooth headset that is powered off), it cannot be used either.
- If you remove your PC from a situation where the secondary ringer is unavailable (for example, unplug a laptop and move out of the range of the headset’s Bluetooth connection), Teams removes the secondary ringer, and you’ll have to reconfigure it after you reconnect.
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