The following steps are to be used when a email link to a stcuthberts googledoc shows as "Link cannot be opened, you do not have permissions to open this"
a)The link opens a browser which is not signed in with your stcuthberts account
b)You do not have permission to view the document
The following steps should then be used to resolve the issue
- Click the link and note which browser is opened(Chrome/Safari/Explorer/Mozilla).
- Open a new tab in this browser, and type in http://mycollege.stcuthberts.school.nz/
- It will ask you to sign in using your college username and password. Enter your details
- Now return to your email, and reclick the link. It now should open successfully
- If the link is still not working, you will need to contact the document owner for permission to access